Frequently Asked Question

  • How do I create an account on Cosmo Shopping?

    To create an account, simply click on the "Sign Up" button located at the top-right corner of the homepage. Follow the prompts to provide necessary information, and you'll be all set.

  • Can I browse products without creating an account?

    Yes, you can browse and explore our products without an account. However, creating an account will enable you to track your orders, save favorite items, and enjoy a personalized shopping experience.

  • Is my personal information secure?
      Absolutely. We prioritize the security of your personal information. Our website uses advanced encryption protocols to safeguard your data, ensuring a safe and secure shopping environment.
  • Are there any membership fees on Cosmo Shopping?

    No, Cosmo Shopping does not charge any membership fees. Creating an account and browsing the products are entirely free. You only pay for the items you choose to purchase.

  • Do you offer any discounts or promotions?

    Yes, we frequently run promotions and offer discounts on various products. Keep an eye on our homepage and subscribe to our newsletter to stay informed about the latest deals and offers.

  • How can I track my order?

    Once your order is confirmed, you'll receive a confirmation email with a tracking number. You can use this number to track your order in real-time through our website or the designated courier service.

  • What is your return policy?
      Our return policy allows you to return items within 30 days of receiving them. Please visit our "Returns & Exchanges" page for detailed instructions and to initiate the return process.
  • How do I search for specific products on Cosmo Shopping?

    Use the search bar at the top of the page to enter keywords, product names, or categories. You can also browse through our menu categories to find products related to your interests.

  • How can I contact Cosmo Shopping's customer support?

    Our customer support team is available via email at cosmoshopping@cosmopeople.in or through the "Contact Us" page on our website. We strive to respond promptly to address any queries or concerns you may have.